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December 26, 2022
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Actual help from intuit?

  • December 26, 2022
  • 2 replies
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Any way to get help from intuit through chat or email?  Seems they only want to do callbacks to US numbers which I don’t have and won’t take inbound calls.  Online help only seems to be available to online customers and my issue has to do with transferring my 2021 desktop file to online to use online for 2022.  

    Best answer by xmasbaby0

    To reach TurboTax from overseas

    https://twitter.com/TeamTurboTax

    or

    https://www.facebook.com/turbotax

    2 replies

    Employee
    December 26, 2022

    No there is no live chat and email is not a way to contact TurboTax.

     

    You can get help from this user forum or you can contact customer support if you are using a paid version of the software.

     

    You have to do that transfer of 2021 in to 2022 at the very beginning before you enter any new data for 2022.

     

    How to transfer last year’s return? https://ttlc.intuit.com/questions/1900883

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    xmasbaby0Answer
    Employee
    December 26, 2022
    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    dfettaAuthor
    December 26, 2022

    thanks I"ll give this a try.