Question

Additiional fee of $40 for this refund process service

Forum|Forum|4 years ago
February 5, 2022
4 replies
0 views

HI,

Why is there additional fee of $40 for refund service when I already purchased the state?

thanks

Employee

The $40 service charge is because you requested to have your TurboTax account fees paid from your federal tax refund. This is the service charge the third party processor charges for receiving your tax refund, deducting the fees and then direct depositing the remainder of the tax refund.

See this TurboTax support FAQ for removing the pay with refund fee - https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbotax-online-and-change-my-payment-method/00/25880

A

arf16kAuthor

Can I decline those third party fees?

DoninGA

Employee

@arf16k wrote:

Can I decline those third party fees?

If you select to pay the TurboTax fees with a credit card then you will not be incurring these fees for refund processing.

VolvoGirl

Employee

Or are you using the Desktop CD/Download program? There is a $20 fee to efile state. If you want it deducted from your federal refund there is an Extra $40 Refund Processing Service charge (45 in California) which you can avoid by paying with a credit card.

A

arf16kAuthor

I already paid $40 to purchase a state. Looks like turbo tax is charging me another $40 to purchase the same state.

VolvoGirl

Employee

You never exactly said what version you are using. And the Online website or the Desktop installed program.

For Online, How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

W

worm1001

I wish I would have been advised that by TurboTax I would have opted out and paid otherwise. There is no obvious explanation.

S

silent803-gmail-

TOTAL SCAM I PAY $85 FOR DELUX THAT INCLUDED BOTH STATE AND FEDERAL NOW CHARGE ME FOR THIS...SCAM TURBOTAX MUST CLARIFY THOSE THINGS ...I WANT REFUND I WILL FIGHT THAT FOR SURE.

X

xmasbaby0

Employee

@silent803-gmail- You are posting to an old thread that has had no activity for two years. We cannot see your screen and do not know what charge you are objecting to. If it is the "refund processing" fee, you do not have to pay that----you can pay your fees upfront using a credit or debit card instead of paying from your federal refund. If you choose to pay from your federal refund, there is an extra charge.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**