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February 17, 2025
Question

address will not change, continues to add multiple postal codes despite me changing it

  • February 17, 2025
  • 1 reply
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    1 reply

    February 17, 2025

    To update your address:

     

    1. Open your return
    2. Go to My info
    3. Edit your Address and phone

    How do I update my TurboTax account info?

     


    If this doesn't work, you can try these steps to resolve this if you are using the online version:

     

    • Clearing your Cache and Cookies
    • Using a different browser
    • Opening an Incognito Window