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J
jmperge
February 16, 2021
Question

After clicking REGISTER block, page doesn't do anything. Will not let me file. Do I have to pay to get my FREE filing?

  • February 16, 2021
  • 1 reply
  • 0 views
Register page locks-up. Will not let me file. Tried it a number of times.

1 reply

EbonyL122824
EbonyL122824
February 19, 2021

You may have to log out of the program, clear your cache and cookies, and log back in. Please see the TurboTax FAQ here for instructions on clearing your cache. See here for instructions on clearing your cookies. You may also try using another browser or using the phone app here if the above does not work. If none of these resolve the issue, contact customer support here for further assistance.

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