Question

After paying over 100 dollars and taken over an hour filling out turbo tax it tells me I already submitted a return, which I have not. Turbo tax wants more money to resolve this issue. Can someone ple

Forum|Forum|6 years ago
May 19, 2020
2 replies
0 views

Can someone please help?

TurboTax Deluxe Online

fanfare

Employee

you must be misreading your turbotax advice.

Extra money to turbotax will do nothing.

Once a return not your own has been filed with your SSN, you cnnot e-File. you must file a paper return via US Mail

tygrtchr

Employee

If you know for sure that you didn't submit a return, it is possible that someone has stolen your SSN and submitted a return. The IRS doesn't keep up with where you live, so they have no way of knowing it was not YOU. You may have to go to your local IRS office to get it straightened out. Make sure you have a hard copy of your return.