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March 19, 2021
Question

AGI

  • March 19, 2021
  • 1 reply
  • 0 views

The IRS couldn't confirm my identity because the 2020 AGI don't match my 2019 AGI that IRS have on file. I have a copy my 2019 tax return and the AGI for 2019 is the same AGI that I put for the 2020 returns, don't understand why 2020 returns rejected?

    1 reply

    fanfare
    Employee
    March 19, 2021

    Use a different tax software provider.

    Others have reported here that that solves the problem.