Question

AGI issues between mail in returns & e-filed returns?

Forum|Forum|4 years ago
April 13, 2022
1 reply
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Somebody please help! Year after year, the return keeps getting rejected when we e-file (error with AGI and/or PIN) even though the AGI is correct & the PIN is correct! We end up having to mail it in EVERY YEAR!

A little background...

2019: Started a business. Didn't have 2018 tax return so we didn't know AGI. E-file rejected. Had to mail it in.

2020: Imported everything through TT. Had correct AGI & PIN from 2019. E-file rejected because they didn't match. Had to mail it in again.

2021: Imported everything through TT again. Have correct AGI & PIN from 2020. E-file rejected again because AGI/PIN doesn't match! Telling us to mail it in AGAIN.

HOW DO YOU BREAK THE CYCLE?!?!?!? I just want to e-file! Is there a difference with AGI mailed in & what they have online? I honestly don't understand why this keeps happening! Somebody HELP! 😕😕