All my turbo tax information is missing. Where did it all go?

May I ask have you checked your trash file to see if it's there? If not, can you try logging out of your TurboTax account, clear cache and delete cookies. Then try logging back in to your TurboTax account. If all the previous tax documents are still missing after trying the above steps, I would suggest using the FAQ link posted below and reach out to TurboTax customer support to make them aware of this issue and for assistance:

TurboTax customer support

If you're using a mac, use this link for instructions to find your data:

https://ttlc.intuit.com/community/tax-data-file/help/find-your-tax-data-file-in-mac/01/26206

For windows, follow this link: https://ttlc.intuit.com/community/tax-data-file/help/find-your-tax-data-file-tax-file-in-windows/00/25926

@Churchill

@barricar, I'm not sure I understand your question. Can you please provide a few more details regarding what assistance you are seeking?

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@bls1974 wrote:

missing all of my turbo tax information

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That's not enough info to understand your situation.   Please describe what you are experiencing and what is missing.   And what product are you referring to--Online TurboTax or desktop software (CD/download)?    If desktop software, is it for Mac or Windows?

My 2020 tax info was not downloaded to my 2021 Turbo tax.

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@Babin1234 wrote:

I submitted my return via turbo tax April 15 yet it was not accepted and thereafter disappeared 

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To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

If your e-filed tax return was not accepted by the IRS then you will have to print and mail the 2021 tax return.  E-filing closed for all 2021 tax returns after October 22, 2022.

Print, sign, date and mail the tax return to the IRS.  Include with the mailed return any forms W-2 and 1099 which have taxes withheld.  Go to this IRS website for mailing addresses - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

There are no penalties for filing a tax return after the due date if filing for a tax refund or there are no taxes owed.

I just updated the download version of TT and my file is gone, cannot find anywhere on my Mac, tried hints I found here but no luck. What now, Intuit?

Try searching your computer for the file. Search on the entire C: drive (just for filenames, not file contents) for *.tax, if that is the drive you saved your tax files on before. Let the Search run, it may take a bit depending on the number of files.

When your tax file is found, be very sure to note the exact directory that it is in - Windows uses a lot of User\ and My Notes and My Documents and other folders so that the tax file isn't always where you (or TurboTax) thinks it is.

Once you have the exact file location, you can click on File in TurboTax, then Open Tax Return and click on the hard-to-see link Find a Tax File. On the next screen, enter the full path and filename. Once you have pulled up your tax return this way, TurboTax should remember its location. Also, check the recycle bin and your backups. 

You can also try the solution offered in this Turbo Tax help article. 
Error 102345 or Error 1932147737 occurs while opening a tax file.