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May 30, 2020
Solved

Am in the income and expense section...how do I enter the amount of expense?

  • May 30, 2020
  • 1 reply
  • 0 views
after I check the box Building or land rental there is nowhere to respond
Best answer by GiseleD

Your screen might be zoomed in too much, and the text size is too large for all fields to display. Please try adjusting your screen size to see if this helps.

 

Otherwise, you may want to log out, clear your cookies and cache, and then log back in. 

 

Here's how:

 

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

 

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

 

Here are the official instructions for the most popular browsers:

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

1 reply

GiseleD
GiseleDAnswer
June 1, 2020

Your screen might be zoomed in too much, and the text size is too large for all fields to display. Please try adjusting your screen size to see if this helps.

 

Otherwise, you may want to log out, clear your cookies and cache, and then log back in. 

 

Here's how:

 

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

 

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

 

Here are the official instructions for the most popular browsers:

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

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June 1, 2020

I was able to get it done on Saturday, Thank you for the prompt reply.

George G