Question

Amount charged

Forum|Forum|5 years ago
May 15, 2021
3 replies
0 views

Hello, I just finished filing my taxes today on your app. I was only expected to be charged $48, however, I was charged an additional $50 for a total of $98. Can you tell me where this extra charge/fee came from? Is there anyway to reverse this if it was a mistake? I was not prepared to spend an additional $50.. any help is appreciated.

S

SweetieJean

Employee

Are you using TT Online? There is an extra charge for state.

VolvoGirl

Employee

In Online state is a separate $50 in Deluxe and above.

X

xmasbaby0

Employee

We cannot see your account or your screen---we do not know what software you used. If you used online and prepared a state return that would add $50 to your fee.

If you are using online:

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**