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March 30, 2021
Question

Any solutions for the turbo tax corrupt file problem? I tried on another computer getting the same thing getting really frustrated. Also got message to download 2018

  • March 30, 2021
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1 reply

March 30, 2021

is it the 2020 return or some other year? only 2020 can be done online. other years require desktop software - full PC or MAC.

https://turbotax.intuit.com/personal-taxes/past-years-products 

 

if you're getting this message for online 2020 return contact support. 

ktwoodsAuthor
March 30, 2021

I get my turbotax in CD format and I had issues with my 2019 file (windows 7) after I printed it becoming corrupt also.

March 30, 2021

Please reach out to our live representatives for assistance with this issue: Contact TurboTax