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March 16, 2020
Solved

Any update from Intuit for "Turbotax Deluxe 2019.app can't be opened on Mac OS X Catalina (10.15.3) because Apple cannot check it for malicious software."?

  • March 16, 2020
  • 1 reply
  • 0 views
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Best answer by macuser_22

if you get the message "TurboTax cannot be opened because Apple cannot check it for malicious software" then that is caused by the Apple "Gatekeeper" introduced with OS X 10.15 (Catalina).

That has nothing to do with TurboTax and will happen for any application not purchased from the Apple Store.

See this Apple article on this: https://support.apple.com/en-us/HT202491

And this TurboTax help article: https://ttlc.intuit.com/community/troubleshooting/help/turbotax-for-mac-won-t-open-when-installed/00/26611

For older Mac systems when TurboTax will not open.
See:

Be sure that System Preferences -> Security & Privacy -> General -> Allow apps downloaded from App Store and identified developers is checked.

Go to the Applications folder and select the TurboTax application in the Finder and right click with the mouse (or control click) ans select the top "open". That should force the first open. After that it should open normally.

https://ttlc.intuit.com/questions/1899267-administrator-rights-mac


1 reply

macuser_22
Employee
March 16, 2020

if you get the message "TurboTax cannot be opened because Apple cannot check it for malicious software" then that is caused by the Apple "Gatekeeper" introduced with OS X 10.15 (Catalina).

That has nothing to do with TurboTax and will happen for any application not purchased from the Apple Store.

See this Apple article on this: https://support.apple.com/en-us/HT202491

And this TurboTax help article: https://ttlc.intuit.com/community/troubleshooting/help/turbotax-for-mac-won-t-open-when-installed/00/26611

For older Mac systems when TurboTax will not open.
See:

Be sure that System Preferences -> Security & Privacy -> General -> Allow apps downloaded from App Store and identified developers is checked.

Go to the Applications folder and select the TurboTax application in the Finder and right click with the mouse (or control click) ans select the top "open". That should force the first open. After that it should open normally.

https://ttlc.intuit.com/questions/1899267-administrator-rights-mac


**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**