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January 30, 2021
Question

Anybody have an issue with continuing on a page? I cannot get past the qualified income deduction page.

  • January 30, 2021
  • 1 reply
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1 reply

EbonyL122824
January 31, 2021

You may have to log out of the program, clear your cache and cookies, and log back in. Please see the TurboTax FAQ here for instructions on clearing your cache. See here for instructions on clearing your cookies. You may also try using another browser or using the phone app here if the above does not work. If none of these resolve the issue, contact customer support here for further assistance.

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