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February 22, 2021
Question

Anyone experiencing any technical issues with TurboTax (on-line)? For example, entries being duplicated or being prompted to "fix" entries, even though not necessary.

  • February 22, 2021
  • 1 reply
  • 0 views
Is there a tech support number to call?

1 reply

Cass0317
February 27, 2021

Try closing out of TurboTax and clear your cache and delete cookies. Then sign back into your TurboTax account. If that does not work, try a different browser.

  • You can also try closing and completing logging out of TurboTax

  • Compete a disk cleanup,

  • Restart your computer.  

You may also contact customer care here.
Please be sure to enter the correct product, edition, and a detailed description of your issue. Once you fill out the form you will be given a service ticket number and a phone number to contact customer care. (You will not get a phone number if you use the link outside of operating hours.) 
We're open daily from 5:00 AM to 9:00 PM PT.