Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
T
tboyer18
June 4, 2019
Question

Anyone have experience with "tax reference number 9001"? I got that message called the number got a standard message and call ended. Due to shutdown maybe?

  • June 4, 2019
  • 1 reply
  • 0 views
No text available

1 reply

B
BillM223
June 4, 2019

The IRS uses reference code 9001 to indicate a "Systemic error/issue". In other words, it's likely not a problem with your return. Take a deep breath, wait a day or two, then try again. The IRS won't start processing your return until at least January 28 anyway, even if they said it was accepted.



**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
TurboTax Sign In Widget
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Terms & ConditionsAccessibility statement
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2022 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
of Intuit Inc. Terms and conditions, features, support, pricing, and service options
subject to change without notice.

Security Certification of the TurboTax Online application has been performed by
C-Level Security.

By accessing and using this page you agree to the Terms of Use.

Accessibility

TRUSTe nResult Certified e-File C-Level Security Certification