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April 15, 2020
Question

App and Website Down?

  • April 15, 2020
  • 1 reply
  • 0 views

My turbo card app will not allow me to log in. I keep getting "there was a problem connecting to turbo card" everytime i try to open the app. The website on my internet browser will not even load. Why can i not get in my account? I need to transfer money, pay bills and check my balance like asap!!!!

1 reply

MonicaM
April 15, 2020

We are seeing an unprecedented number of calls to Turbo Card lines, due to stimulus payments being funded by the IRS. We know everyone is anxious to get their stimulus money and we appreciate your patience. If you are experiencing any issues please wait a bit and try again.