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January 17, 2020
Question

As far as I knew this process of filing was free. Now I noticed that I am going to be charged. I don't get this.

  • January 17, 2020
  • 2 replies
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2 replies

Employee
January 17, 2020

You are posting from TurboTax Live--which is a version that provides live help from a CPA. Live help from a CPA is not free.  Did you stray into that by accident?

 

 

CLEAR AND START OVER

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

 

WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION

 

The information that you can enter in Free Edition is pretty limited now.  Thanks to the new tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.

https://www.irs.gov/forms-pubs/about-form-1040 

If you qualify to use it, there is another full-featured free version of the software:

Try Free File: 

You qualify if your income was $36,000 or less, or $69,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

If you switch to Free File you must create a new account and new user ID.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
LeonardS
January 17, 2020

There are two TurboTax free file options: IRS Free File and Turbotax Tax Free Edition.  You have to meet eligibility requirements before you can use these options.

 

This link to the TurboTax Help Page What is the IRS Free File Program delivered by TurboTax? has information you may find useful.

 

The page also has links to the following Information:

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