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February 15, 2020
Question

At final stage. Won't let me complete last stage saying you hit a snag!!! check to see if you internet is working!!! It's working just fine!!

  • February 15, 2020
  • 1 reply
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1 reply

Employee
February 15, 2020

You may need to switch browsers. Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try again. 

 

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

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