Skip to main content
June 4, 2019
Question

At Sam's Club I paid $49.86 + tax for the 2018 Turbo Tax Delux DVD to do my taxes. Why am I being asked to pay $59.99 for it?

  • June 4, 2019
  • 1 reply
  • 0 views
No text available

1 reply

DawnC0
Employee
June 4, 2019

It looks like you are using TurboTax Online which is a different product than the CD/Downloadable version.  Have you installed the software?  Deluxe usually comes with a state but if you need multiple states or your purchase did not come with a state, you would need to pay for those separately, but if you have the CD, you should be able to install it and prepare and e-file your federal return and any state return included.  

What's the difference between TurboTax Online and the TurboTax CD/Download?

VolvoGirl
Employee
June 4, 2019
If you accidentally ended up using the Online version (Online has a black menu column on the left side) you can move your return to the Desktop program to file.  Did you get the Desktop program installed?