Question

automatic debit payment from bank.

Forum|Forum|4 years ago
July 22, 2021
1 reply
0 views

on 8/13/2021 you are going to automatic debit my bank for payment of your services for doing my taxes last year, but the debit account your taking it out of is my wifes account, not mine you need to take it out of my account not hers. The amount is for 170.00.

VolvoGirl

Employee

Can't you just transfer it from your account to hers to cover it? Or call them.

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

From, https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

V

v6mustangdougAuthor

No shedoesnt want you using her account for my payment, if you can email me or call my landlines I would be more than happy to give you my debit card number phone number is [phone number removed] or my email

VolvoGirl

Employee

Sorry no one can contact you. You have to call them. The email should say what to do and how to contact them. It probably gives you other ways to pay. You should get 4 emails before the debit the account.