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October 6, 2020
Question

balance sheet

  • October 6, 2020
  • 1 reply
  • 0 views

I can't seem to get the balance sheet to balance ,while double checking amounts I found that I enter shareholder distribution amount as 6,551. but see that on retained earning reconciliation summary TURBOTAX has the amount of 3,221.  The correct amount is $6,551.   I need help with balance sheet and would love to speck to someone on the phone. I have used Turbo Tax for several years and never came across an issue like this.

1 reply

Employee
October 6, 2020

@lorie84 wrote:

I need help with balance sheet and would love to speck to someone on the phone.


You can contact Support via the link below.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Have you checked your cash account?

lorie84Author
October 6, 2020

yes and I wish I could stop getting badge points.... I need to have help contacting a live person on the phone. 

The issue is a bit odd.

 

DoninGA
Employee
October 6, 2020

@lorie84 wrote:

yes and I wish I could stop getting badge points.... I need to have help contacting a live person on the phone. 

The issue is a bit odd.

 


Your post indicates that you are using the TurboTax Live Premier online edition which includes support from a CPA or EA Tax Expert.  See this TurboTax support FAQ for contacting a Tax Expert when using the Live editions - https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-live/01/27282