Question

Bank has not been debited to pay my taxes

Forum|Forum|7 years ago
June 6, 2019
3 replies
0 views

When after accepting my taxes should I expect to see my tax payment debited from my bank

TurboTax Deluxe Online

Employee

If your auto debit was setup correctly, no additional actions are needed and sending a check will result in paying twice.

If you set-up a payment for your income tax payment using TurboTax and you did not specify a payment date for the withdrawal, TurboTax's default payment date will be used (the last day of tax season = April 18th this year).

If your payment date has passed, but your tax payment has not been withdrawn yet, payment will not usually be not initiated until the return has been processed. Most states don't begin processing state returns until after the federal return has completed processing (your payment is still considered timely, as long as submitted before April 18).

You can also call IRS e-file Payment Services anytime at 1-888-353-4537 to verify your payment.

Contact your state Department of Revenue: https://ttlc.intuit.com/replies/3302452

OR

To check the IRS or state payment date selected in TurboTax:

1. Sign In to TurboTax

2. Select "Taxes"

3. Click "My Tax Timeline"

4. Choose "Some things You can Do"

5. Select "Download all forms and worksheets"

6. Review Part V of the Federal Information Worksheet for payment and banking information.

7. Review State Information Worksheet for payment and banking information.

** If the election checkboxes are marked "NO" and OR your banking information is not displayed on the Information Worksheet, then the direct debit was not successful. To setup payments for federal and state taxes, use the links in this answer and choose from the payment options available. If you did not set up your payment through TurboTax, visit www.irs.gov/Payments and choose from the payment options.

R

Rusa8

Turbo Tax failed to send my state tax due as specified on April 10 for 2019 and I was charged penalty and interest. How do I recover this from Intuit? It was their mistake.

VolvoGirl

Employee

You can not pay a state tax due from Turbo Tax. How were you suppose to pay it? You probably just paid the Turbo Tax fees for doing the state return. And you can not have a state tax due deducted from a federal refund, only the Turbo Tax fees. Turbo Tax just shows you a screen at the end showing the Net amount of federal and state combined. But it is just for your own info. You do still have to pay the state yourself separately.

Your only proof of payment is your bank statement or credit card showing the payment coming out. Turbo Tax only passes your bank account number to the state for the state to take it out of your account. But most states do not let you pay by Direct Debit so you have to mail in a check or go directly to the state's website to pay.

Check the printout or PDF of your return; look for the state cover sheet with the Turbotax logo. If you owed tax, it will show the payment information and how/when you decided to pay. Read the state payment instructions carefully since most states cannot be paid from within the TT system and requires additional steps.

https://ttlc.intuit.com/questions/1900884-what-are-my-options-for-getting-my-state-refund-or-for-paying-any-state-taxes-i-owe

D

dideriksen

This also happened to me on a prior year. I am trying to make sure it doesn't happen this year, but the state taxes have still not been withdrawn.

SteamTrain

Employee

@dideriksen

1) Did you double-check the date and account numbers on your state Electronic Filing Instructions, as shown in the picture above.?

2) Is your bank the BofAmerica? Sometimes their routing number is different form what is on their checks.

3) If it ends up being more than a couple weeks without a withdraw...then find your state's payment website and make your payment separately there.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

D

dideriksen

I did double check the date and account numbers.

My bank is Wells Fargo.

Now that my state return has been accepted (although not paid) I can go directly to the State website and pay through it--however I don't want to pay twice. I also don't want to pay late fees. Although the deadline has been extended to file, according to NC posts, taxes owed are still due the 15th.

It appears my options are:

1) wait a couple weeks and it goes through or I pay late fees and resubmit

2) find a way to cancel the turbotax payment and pay directly through the state website

Any ideas? thanks!