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3 replies

Critter
Critter
Employee
November 24, 2019

When can I expect to receive my TurboTax Advantage order?

TurboTax Advantage downloads for tax year 2019 will start releasing on November 5 and the CDs will be shipped between November 14 and 22. Check your order status here.

                             

If you ordered TurboTax on a CD, you can also get the downloadable version after it releases in early November. To access, sign in to your TurboTax Advantage account and select Downloads.

J
jess_barmatzAuthor
November 24, 2019

There was no  answer, only my question.

What is the answer?

"My Account" shows only items like username, password, and phone—no "Billing" information.

    Z
    Zirpto
    November 25, 2019

    In mine it looks like they are trying to merge TurboTax, QuickBooks, and Mint into one account maintenance thing.  So maybe it's not finished?

    I can get to it by using this direct link:

    https://shopping.turbotax.intuit.com/app/downloads/

      SteamTrain
      SteamTrain
      Employee
      November 25, 2019

      @jess_barmatz 

      1)    If you are logged into the "Online" tax software, and hit the "Intuit Account" in the lower left corner of the first screen, then you are correct....there is no shipping and Billing in that account setup ....probably because there is no shipping associated with an Online account.

       

      2)  If you want to see the "Billing and Shipping" associated with a desktop/download of the software (NOT the same as the Online software)...then log out of your Online account, and use the link shown by @Zirpto to log in again...that other link is for the download software that does have a Billing/Shipping (related to the Desktop/Download software).

      ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
        J
        jaconnell32
        September 20, 2020

        I need to update my credit card.

        DoninGA
        DoninGA
        Employee
        September 20, 2020
        @jaconnell32 wrote:

        I need to update my credit card.

        Sign onto this TurboTax website to update your credit card information (Billing and shipping info) - https://shopping.turbotax.intuit.com/unified/downloads/myaccounts?route=myaccounts&cgcview=billing

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