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April 10, 2025
Question

Billing issue charged to much need refund did return myself lreturn states this no way to get how to process

  • April 10, 2025
  • 1 reply
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    1 reply

    DoninGA
    Employee
    April 10, 2025

    If you completed the tax return using the TurboTax online editions then you used the TurboTax tax preparation software.  The TurboTax account fees are based on your usage of the online editions.

     

     You will have to contact TurboTax support for assistance.  Use the key words Billing Issue


    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm