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April 18, 2023
Question

Broken communication ;.I've used turbo Tax "DELUXE" since 2019..completed 2019,20 and 2021...purchased a New CD for 2022 installed on my Windows l Started tax return recieve repeated promised callbacks then NOTHING

  • April 18, 2023
  • 1 reply
  • 0 views

Time is Running out...Please help. I have Case #;they have the correct phone # for me...I've called multiple phone numbers,800,TurboTax Support;Intuit phone number....ONLY...recorded AUTOMATED INTERFACE

asking for case#/Product ID...which I provide.....Then...PROMISE of a CALLBACK...THEN..NOTHING,NOTHING

REPEATEDLY?????????

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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    1 reply

    SteamTrain
    Employee
    April 18, 2023

    @be gi 

     

    Sorry, but the lines & staff are all JAMMMED with last minute questions.

    Who knows if and when anyone might be free to call back.

    _______

    what's the problem?

     

    maybe somebody out here can guide you over the next couple days.

    If you are getting a refund, there (usually) isn't a penalty for filing late.

     

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*