Bug: My IP PIN is 6 digits. Online desktop only allows 5

Forum|Forum|1 year ago
February 22, 2025
4 replies
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My new IP PIN is 6 characters long. My TurboTax Desktop 2024 version only allows 5 characters max.

MAK70

Make sure you are entering the IP PIN and not the self-selected PIN (which is five digits). See Is my Self-Select PIN the same as my IP PIN?

Terry MilanAuthor

Thanks. I used the self selected PIN that I used last year and the tax return was rejected.

Do I need a new self-selected PIN each year? If so can you suggest how I obtain one?

I am in my IRS account right now.

Terry MilanAuthor

Hold it wait. I am entering the IP PIN that was sent to me by the IRS last October.

It is a 6 digit number. When I try an type it in Turbo tax it won't allow the 6th digit.

NigelTex

My IRS filing was rejected twice with a message about PIN not being there for Person 1. I then realized as others have said you have to enter both the IP PIN and your own eFile PIN which are completely different. The IP PIN is obtained from the IRS.gov account. The problem with TurboTax is it doesn't ask you anywhere for the IP PIN but if you have one your filing will be rejected. To enter the IP PIN on TT Premier you need to go to Federal Taxes> Other Tax Situations> Identity Protection PIN then click Sart or update. You might also have to enter one for your spouse so be careful. Its nowhere in the Step by Step questions.

On further review you can enter the IP PIN on Part VII of the Federal Information Sheet

lorenpal

This is a flaw and a bug in the desktop software that need to be fixed. My e-file was rejected, and I followed the directions in my desktop program to fix the problem, but the program directed me to do nothing differently. This is the bug. Then I had to independently research the problem to discover that the IP PIN is not only NOT the e-filing pin but can only be entered in federal taxes -- other tax tax situations. This makes NO sense. It should be incorporated into the e-filing process, not hidden away under federal taxes. This is the flaw.

marhill

.😑