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February 2, 2023
Question

Bug Report - can't enter property taxes

  • February 2, 2023
  • 2 replies
  • 0 views

I've looked all over this site for a place for reporting bugs and I can't find it anywhere.  Please provide a location for that purpose.  My problem is this:

  • During the step-by-step interview process for reporting deductions
  • When you get to the input field to input property tax deductions,
  • The input box is locked and does not allow input

 

 

 

    2 replies

    February 2, 2023

    There are two places you can enter property tax paid on your home. The first one is on the 1098-INT screen. If you have entered your property tax there, it is the only place you can edit it. The second is in the property taxes section. 


    Check here first:

     

    1. Select Federal from the left side menu.
    2. Select Deductions and Credits.
    3. Expand the list and scroll down to Mortgage Interest and Refinancing (Form 1098)
    4. Click Edit/Add to the right.
    5. Click Edit to the right of your 1098 entry.
    6. Click Continue until you get to the page that says, Let's get the details from your 1098, at the top. 
    7. Below box 5 you will see a box for Property (real estate) taxes.
      You can edit this amount here. 
       

    If this box is blank, you need to go right to the Property tax section:

     

    1. Select Federal from the left side menu.
    2. Select Deductions and Credits. 
    3. Expand the list and scroll down to Property (Real Estate) Taxes.
    4. Click Edit to the right. 
    5. You can edit the number here only if the this the first place you entered it. 
       
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    chuckcobbAuthor
    February 2, 2023

    Thank you for that information, but why should I not be able to enter it in the step-by-step instructions for deductions?

     

    October 3, 2024

    I have this same problem.  I own my own home and don't have a mortgage.  So I tried to enter directly in the Property Taxes field.  There is $0. in the field and when I hit Update, I get a pop-up that says  'We need a bit more info to see if you qualify'.  The choices out of this field are Back, Skip for Now, and  'Enter Info'.  When I try to enter info, I go straight back to the entry screen which takes me back to the 'We need a bit more info to see if you qualify."  

     

    Any one find a solution????

    January 6, 2025

    I'm having the exact same issue in Jan 2025, still searching for a fix, have even tried to use the forms, but not finding which line to show my property taxes on.  

    DoninGA
    Employee
    January 6, 2025

    @1958SS wrote:

    I'm having the exact same issue in Jan 2025, still searching for a fix, have even tried to use the forms, but not finding which line to show my property taxes on.  


    If there is $0 pre-filled in the box for property taxes, then try this -

    Put your cursor in the box

    Click on Edit at the top of the desktop program screen

    Click on Add Supporting Details

    On the Supporting Details window click on Remove to the top of the window.

     

    You should be able to enter the property taxes.