Question

Bug Report: Desktop Software Registration screen (every launch) won't accept non US address.

Forum|Forum|2 years ago
December 9, 2023
1 reply
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Hello

After installation (desktop software) the registration screen appears on every startup. This screen does not permit a non-US address. Therefore the registration can never be completed for customers outside US. This has been this way every year, since the year zero, and probably BT (Before Turbotax) too.

Other intuit account info screens (web profile for example) are not limited to US only, and work fine. Just the desktop software has this fault.

Please fix. Every time I boot I click Register Later, because I have no other choice.

Thanks

A

Anonymous_

Employee

How do I contact TurboTax? (intuit.com)

J

jetlife2Author

This doesn't help. Using your link, At the link for the desktop software there is a phone number for support (not needed) and a link to support articles. If I search the support articles on registration issues I end up right back in this same forum. Give me an email or a link to file a bug report please.