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By mistake I downloaded the 2011 turbo Tax. How do I get the 2016 version and not pay for the 2011?
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2011 is no longer available, so I don't know how you got it.
See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
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