Can a customer service rep ***** help me instead of this robot!!!!

Ok ... in your other post you are asking about the stimulus payments ... here is the lastest info :   https://www.irs.gov/coronavirus/get-my-payment   

The IRS has millions of payments to issue and they will not all come out on day one ... patience will be needed.  They will stop sending out second payments on 1/15 so anyone who has not gotten the payment by 1/20 will get to apply for it on the 2020 return they file next year. 

The stimulus check is an advance on a credit you can receive on your 2020 tax return.  If something went wrong or you did not get the stimulus check this year, you can get it when you file your 2020 return in early 2021—if you are eligible.  It will end up on line 30 of your 2020 Form 1040.

https://www.irs.gov/newsroom/economic-impact-payment-information-center-topic-j-reconciling-on-your-...

https://www.irs.gov/coronavirus/coronavirus-tax-relief-and-economic-impact-payments-for-individuals-...