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February 10, 2021
Question

Can I cancel Turbo Tax Basic for 2020. It is too hard for me to follow.b. dove

  • February 10, 2021
  • 1 reply
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I am 92 years old and unable to understand your Turbo tax for 2020;, can I cancel the order for Basic I will fill in manually and mail in my return. B. Dove

1 reply

DoninGA
Employee
February 10, 2021

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.  Then just abandon the account.