Skip to main content
June 4, 2019
Solved

Can I clear all info and start over if the taxes return has been rejected? Because some one already claimed me on thier taxes?

  • June 4, 2019
  • 1 reply
  • 0 views
No text available
Best answer by DanielV01

You shouldn't need to clear and Start Over.  Just go back through the My Information screens.  When you do, go to edit your Personal Information.  Look for question 3 and change the no to a yes.  You should then be able to re-file your return.  See the screenshot below to see the key screen. 

1 reply

DanielV01
DanielV01Answer
Employee
June 4, 2019

You shouldn't need to clear and Start Over.  Just go back through the My Information screens.  When you do, go to edit your Personal Information.  Look for question 3 and change the no to a yes.  You should then be able to re-file your return.  See the screenshot below to see the key screen. 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"