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March 22, 2021

If you're referring to the 6-digit IP PIN (Identity Protection PIN), no, TurboTax can't get you a new IP PIN. However, see the instructions below to get one.

 

If you know you need an IP PIN to file your taxes and you lost your CP01A letter (or never received it), you can:

  • Retrieve your IP PIN online at the IRS's Get an IP PIN site; or
  • Call the IRS at 1-800-908-4490 to have your IP PIN mailed to you (this can take up to 21 days)

We're unable to issue IP PINs and you won't find them on your tax paperwork. You can only get IP PINs from the IRS.

 

You're eligible for an IP PIN if you're a confirmed victim of identity theft and the IRS has resolved your tax account issues. The IRS will mail you a CP01A Notice with your IP PIN each year.

 

Starting in 2021, you may voluntarily opt into the IP PIN program as a proactive way to protect yourself from tax-related identity theft.

 

If you want to opt in, please note:

  • You must pass a rigorous identity verification process.
  • Spouses and dependents are eligible for an IP PIN if they can pass the identity proofing process.

 

Related Information:

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