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April 30, 2020
Question

Can I get expert help? I have paid turbotax deluxe and my forms have been rejected. I do not understand why.

  • April 30, 2020
  • 1 reply
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1 reply

April 30, 2020

It depends.

 

Log back into your return.  You will a button that says Fix My return.  

 

Once you select that button, the program will walk you through the steps or ask for the information needed to fix your return.  

 

Please see the attached for additional information. 

 

How to fix a rejected return 

 

Many times, the error might have to do with entering your Adjusted Gross Income (AGI) from 2018.  Please see the following for instructions on getting your 2018 Adjusted Gross Income (AGI). 

 

How to find your 2018 AGI 

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