Question

Can I get help if my disability affects my understanding

Forum|Forum|2 years ago
May 12, 2024
1 reply
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How do I get help to verify my identity

TurboTax Basic Windows

X

xmasbaby0

Employee

I HAVE TO VERIFY MY IDENTITY

TurboTax cannot help you verify your identity with the IRS. You have to do that for yourself.

Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request. No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund. If you do not verify your identity you will not get your refund.

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-the-irs/L55RhaS2B

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**