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DoninGA
Employee
January 17, 2020

If you need phone assistance from TurboTax support Agent you will have to upgrade to the Plus edition or higher.

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

 

If you want live assistance from a Tax Expert/CPA then you will need to upgrade to one of the TurboTax Live editions - See this TurboTax support FAQ - https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191