Question

Can I talk to an agent?

Forum|Forum|3 years ago
March 21, 2023
3 replies
0 views

Need to acquire my tax return

TurboTax Deluxe Online

Employee

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H

hawaiirix

I was working in converting a property from Rental to private use. There were some carry forwards.

All of that disappeared.

I need to talk to an agent to get the info back for future year carry forwards.

Can I set up a dial in session with an agent?

X

xmasbaby0

Employee

@hawaiirix

We cannot arrange calls to customer support from the user forum. You need to call in for yourself.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Z

zacharyzyg

Code IND-032-04 reject by IRS

How can I fix this code?

I am sure mine and my wife's PIN are correct.

We are married joint pay tax every year. So, the AGI is the same. Before, I hire a CPA, this year, I want to do it myself. Then I faced this problem.

X

xmasbaby0

Employee

@zacharyzyg

We cannot see a code in your post.

You received an email that we cannot see that tells you why your tax return was rejected.

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?

If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**