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May 19, 2021
Question

Can I transfer the information from my old turbotax account?

  • May 19, 2021
  • 1 reply
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i forgot my username and password from my old account. Created a new one but I need information from my old account to finish filing my taxes for 2020.

1 reply

VolvoGirl
Employee
May 19, 2021

You can log into it to get what you need.  First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

You need your 2019 AGI to efile 2020. The AGI is on 2019 1040 line 8b. If you filed a Joint return you use the same AGI for each spouse.

How to find the AGI.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

If you didn't file 2019 or filed it later in the year or mailed it, then try entering 0 for the AGI. If that doesn't work you will have to print and mail your return.

Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript