Can I use my email address to create a second Turbotax account to do my late father's taxes? How do I do that?

Forum|Forum|1 year ago
March 20, 2025
2 replies
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I already have my own Turbotax account with my email address. I need to complete a tax return for my late father and want to use my email address. How do I do this?

TurboTax Online

VolvoGirl

Employee

Yes you can use the same email address for 5 accounts. You can start another return in TurboTax Online by:

Logging out if you are in your account
Choose what TurboTax Online product you want to use for the second return
Create your account screen
Set up a new login for the second return
Start working on the new return

mland

I am not getting to the choose the product after logging out of my return account. What am I doing incorrectly?

DawnC

Employee

Have you created the new account yet? If you are signed into your TurboTax account, you should use the Sign Out function - from the left side menu, at the bottom of the screen. Then on the sign-in page, select Create New Account. You can use the same email address, you just need a new user id/password combo for your dad's return. @mland

If you are unsure if you created the new account yet or not, you can find all the accounts created with your email by going through the steps in this article >> How many TurboTax Accounts do I have?

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mland

When I enter my email address in for the new account it says the address is already taken. So what do I use for the Email address if I can have up to 5 returns under the same email?