Question

Can just clear everything I have put in and restart? I can't find a way to restart the process though.

Forum|Forum|2 years ago
February 17, 2024
3 replies
0 views

i have put stuff in and realized i did some stuff wrong, but i can't find a way to just restart like i want to

TurboTax Deluxe Online

Employee

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2023 online tax return. Click on Clear & Start Over.

J

JamesG1

In TurboTax Online, as long as you have not:

submitted payment,
deducted the TurboTax fee from your refund, or
registered your product,

You may erase your return and start from scratch in TurboTax Online. If you have done any of these things, you will need to manually edit your return.

To erase your return and start over in TurboTax Online:

Sign in to TurboTax and open or continue your return, if you haven’t already.
Select Tax Tools from the left menu, then Clear & Start Over.
Answer Yes to confirm.

See this TurboTax Help.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

S

SukLingMurphy

My son is filing his return using the TurboTax desktop version of the application. He made some mistakes and would like to start it all over. While we found instructions on how to clear the filing and start it over again online filing, we couldn't find instructions on how to clear the filing and start it over again with the Windows desktop filing.

Best regards,

Linda Murphy

DoninGA

Employee

@SukLingMurphy Save the current return with a unique name so you can delete it at a later date.

Click on File at the top left of the desktop program screen.

Click on Save As...

Then start a new tax return.

Click on File

Click on New Tax Return

T

tyrellah

I want so start all over

DoninGA

Employee

@tyrellah wrote:

I want so start all over

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.