Please see the FAQ link provided below for assistance. If this still does not resolve your issue, please come back to this forum and we will provide you with next steps:

My code doesn't work

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xmasbaby0

Employee

HOW TO DOWNLOAD FROM AMAZON

https://www.amazon.com/gp/help/customer/display.html?nodeId=G2CJPY7HHXBLMR5E

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

freiermi

I bought my turbo tax from Costco download for TurboTax delux for computer I do not have the license code any more , how do I get into the 2021 program to print last years taxes.

ChondelLO

Employee

For steps on how to locate your license code please visit the help article below. @freiermi

I can't find my license code - Intuit

For information on how to view, download, or print a prior year return please see the help article below.

How do I view, download, or print a prior-year return? - Intuit

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Gerry1000

can't find license

JohnW152

Your license code may be found in different places, depending on what version of TurboTax you've purchased.

Please see the TurboTax Help article I can't find my license code for more information.

@Gerry1000

w1granger

license for my 2022 Turbo Taxes. My software is requesting it.

mesquitebean

Employee

@ w1granger wrote:
license for my 2022 Turbo Taxes. My software is requesting it.

See this FAQ on how to find it, and if necessary, how to phone TurboTax Support.

Was it a download, or do you have the box/CD cover that the product came in?

In addition, if you purchased the software as download from Amazon or Costco, etc., the license code should be in a confirmatory email when you purchased. If downloaded from Amazon, it should also be found in your Amazon account's software library. If from Costco, you can look at your Costco purchase history to see if there is still evidence there, but I don't know if that will work. If that's not successful, Costco Customer Support might be able to resend it.

In any case, if necessary, click the Contact Us link in this FAQ:

FAQ: How do I find my license code for desktop TurboTax?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license-code/L4GHDgGpr_US_en_US

SkipperQ1

Need some help! receipt and package thown out before I copied the license number and I can't access what I worked on already it is TurboTax Deluxe 2023.

mesquitebean

Employee

@ SkipperQ1 wrote:
Need some help! receipt and package thown out before I copied the license number and I can't access what I worked on already it is TurboTax Deluxe 2023.

This year the product required one to sign into an Intuit Account during installation to activate. So try logging into the same online TurboTax account you used at installation and see if the license number is in the products section of your account. I'm not sure that will work, but it's something quick and easy to try.

Otherwise, here's how to reach TurboTax Support. Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

kellydjharris

Purchased turbo tax from Costco can’t find license code

DoninGA

Employee

@kellydjharris wrote:

Purchased turbo tax from Costco can’t find license code

did you go to the Costco customer service pickup window to get the full package with the License Code? Or did you buy it from Costco Online?

wbley

On line purchase with one email that had the activation code. That email was deleted in the next 30 day purge before I made a copy. Why are you requiring "reauthorization" to begin with? wolf bley