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January 24, 2023
Question

Can not open 2021 tax return get "Checking for updates" visible for approximately 1 second, then it disappears and nothing happens. Using a CD in a Mac. Any suggestions?

  • January 24, 2023
  • 2 replies
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2 replies

Carl11_2
Employee
January 24, 2023

I'm not a MAC user. But a solution that I've seen that seems to have worked for a number of people, is to remove the CD from the CD drive. Makes no sense to me. But hey, if it works, so what!

 

January 24, 2023

Please see the following TurboTax help article to assist you with troubleshooting your update issue.

Troubleshoot TurboTax for Mac updating issues

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