If you are having difficulties you should, first close your return and follow the steps below to see that you need to do depending on the version of TurboTax you are using: If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser. You can also try using a different browser If using TurboTax Desktop: Please see this FAQ. Make sure you have ran all the updates Please contact us again if you continue having issues.

Question

Can not transmit return; repeating software update doesn't work

Forum|Forum|2 years ago
March 25, 2024
1 reply
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LeticiaF1

If you are having difficulties you should, first close your return and follow the steps below to see that you need to do depending on the version of TurboTax you are using:

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.
- You can also try using a different browser
If using TurboTax Desktop: Please see this FAQ.
- Make sure you have ran all the updates