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February 3, 2023
Question

Can someone guide me when screen is "frozen"? I submitted my tax return but my screen is "stuck" on the review tab and I am unable to refresh the page

  • February 3, 2023
  • 1 reply
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1 reply

February 3, 2023

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

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