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2 replies

April 1, 2025

If you'd like, we can look at your return and see exactly what you see to help come to a resolution. The return will be scrubbed and won't include any of your personal details.

 

If you're using TurboTax Online:

Once you're logged in to your account and have your amended return open,

- on the left hand panel, click on Tax Tools and then choose Tools

- on the pop up window, select Share my file with Agent

- you'll see a message saying you'll give us a copy of your tax return. Your personal information will be changed so we can't see any private information.

- click okay and you'll get another message with a token

 

If you're using TurboTax Desktop:

  • Click on Online in the top menu of TurboTax Desktop for Windows
  • Select 'Send Tax File to Agent'
  • Write down or send an image of your token number and state then place in this issue.
  • We can then review your exact scenario for a solution

 

Please reply to this message with your token so that we can further assist you. Let us know all other states that are included on the return.

VolvoGirl
Employee
April 1, 2025

Nothing is the same as last year.  There are many differences.   If you have kids they are a year older.  That can make big changes.  Also the tax laws and brackets might have changed.  The withholding tables change each year.   Each year is separate.  

 

You have to print out and compare this year with last year’s return LINE BY LINE and see what changed.  Maybe you’ll spot something you left out or entered wrong.  Common things are leaving a decimal point out or typing a comma for a decimal point, or typing an extra digit.  Getting the wrong taxable amount on a 1099R entry or entering the 1099R wrong and getting hit with a penalty.  Missing the qualified dividends in 1099-DIV box 2a.   I could go on and on.