Can’t activate TT 2024 on Windows 11

Forum|Forum|1 year ago
January 10, 2025
2 replies
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I just ordered TurboTax2024 from Amazon. I cannot get past a blank activation page and if I do, it says I am not connected to the Internet, which obviously I am. I have tried every type of troubleshooting recommended and Windows says TT 2024 is not compatible. Now what? I can’t get any type of help from Intuit or TurboTax. I purchased TurboTax Premier and have used TT products for years.

Best answer by SteamTrain

In other threads, folks have found out that there IS a problem with the TTX servers for the activation code.

Some got thru later some haven't....could be spotty until that server is fully fixed....but it is being worked on.

Should be fixed by tomorrow, so wait until then to try again.

Huberr

I’m having exactly the same issue. Activation page says I’m not connected to the internet. Obviously I am, it just downloaded the software to my hard drive.

SteamTrainAnswer

Employee

In other threads, folks have found out that there IS a problem with the TTX servers for the activation code.

Some got thru later some haven't....could be spotty until that server is fully fixed....but it is being worked on.

Should be fixed by tomorrow, so wait until then to try again.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

dgorenzAuthor

OMG - thank you for letting me know. I have spent hours on this today. There is absolutely no place to get help with this except this forum - as I’ve learned the hard way. Thank you.