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May 13, 2020
Question

Can't Convert to a Paid Filing

  • May 13, 2020
  • 1 reply
  • 0 views

I almost completed my filing several weeks back when I was told I didn't qualify for a free filing based on my income. Ok that's fine. I just need to complete this filing but it will not allow me any option or further direction to pay for the service. How I can finish this? Very frustrated. 

1 reply

GiseleD
May 13, 2020

When you're ready to wrap up, please click File in the left menu bar of TurboTax Online. This will bring you to the payment page. After you make your payment, you will be prompted to continue forward with the filing steps.

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