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October 8, 2019
Question

Can't download 2017 return. I cannot access the payment screen. Even when I click download 2017 return I can never get to the payment screen, Using Deluxe...

  • October 8, 2019
  • 1 reply
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1 reply

DoninGA
Employee
October 8, 2019

To pay the TurboTax online account fees by credit card so you can access your prior year online tax returns, click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  On the next page, to pay by credit card, click Pay Now.  On the next screen just click on the Continue button.  The next screen will show a review of your Fees, click on Continue.  Complete the next screen to pay by credit card and click Continue.