Can't Download a Second State Return

Forum|Forum|1 year ago
January 19, 2025
1 reply
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I have tried repeatedly and over multiple days and sessions to download a second state return. I continue to be told there is an error each time I attempt to do so.

I can get to a place where I can choose the state and check an existing state and then I get an error message with instructions to try again.

This is really frustrating. Any help or fixing this bug would be very much appreciated.

Download & Install

xmasbaby0

Employee

Do you mean you mean that you need a program for second different state --- not the state that you already downloaded?

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

selkins82Author

Correct. I have one state downloaded. Need a second state. I have tried everything I can to start over and get the second state and keep getting an error message. Tried this many times over many days.