Question

Can't efile federal and OH state taxes

Forum|Forum|1 year ago
March 2, 2025
1 reply
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When I select pay with crediti card to pay the state filing fee (as I'm not getting a federal refund) and hit submit, I advance to the Let's compelete your purchase online screen and hit continue and then I get the spinning wheel of death. I'm using Chrome as my browser on a Mac. Any suggestions to efile and pay this fee?

Thank you!!

If you have issues reaching the payment screen, clear your cache and cookies. See this FAQ, for your particular browser.

To clear cache and cookies in Google for MAC, follow these steps:

Press Command-Shift-Delete at the same time from Chrome
Click More in the Top Right
Click Delete Browsing Date
Choose A Time Range
Select the Types of Dates to Remove
Click Delete Date

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